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Returns
All items are non-returnable, non-refundable, and non-exchangeable due to the personalization and customization of each product. If there is a mistake or problem, please contact me. I will only offer a full refund or exchange if the mistake is my own. So please be sure to double check spelling and personalization options that you choose. If there is damage done during shipping, I am not responsible for that. Please see our shipping policy on that. Photos may be required if damage is done while shipping. Please let us know within 14 days of your order being delievered.
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Shipping
All orders will be processed, made, & shipped within 1-3 weeks of placing your order. They will be delivered through USPS or UPS. How long it takes to get from me to you will depend on USPS or UPS. It is standard shipping. If you need a rush order, EMAIL us at livandcreatecompany@gmail.com and we will work something out. Expect delays due to COVID. I will not be held responsible for shipping delays, damages, or lost items. Please contact me if any of these do occur though. Once I finish your order and ship it out, you will revieve a tracking number via email. Some items are to be picked up locally only (they will specify in the description on the product).